Floor Manager (Retail Operations)
About the Role
Chase Value is hiring an energetic Floor Manager in Karachi to supervise department store retail floor operations, lead customer service teams, manage product merchandising, and drive retail store sales.
Key Responsibilities
- Supervise daily retail sales floor operations across garment, footwear, cosmetics, and household departments
- Lead, schedule, and evaluate customer service floor captains, sales associates, and shelf helpers
- Ensure prompt shelf replenishment, accurate price tagging, visual merchandising displays, and planogram compliance
- Monitor departmental sales targets, foot traffic conversion, and analyze daily revenue KPIs
- Coordinate with store security, cashier counters, and warehouse storekeepers to minimize inventory shrinkage
Qualifications & Skills
Basic Requirements
- Bachelor's degree in Business Administration, Commerce, or related discipline
- 4 to 5 years of retail floor management experience in large-format department stores, hypermarkets, or fashion retail
- Strong leadership, floor staff supervision, and customer service problem-solving skills
- Hands-on experience in retail inventory control, product merchandising, and point-of-sale operations
- Flexibility to work retail store shifts including weekends and festival evenings
Preferred Qualifications
- Experience with prominent Pakistani retail department stores (Chase Value, Imtiaz, Naheed, Al-Fatah)
How to Apply
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Review & Tailor
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Submission & Interview Tracking
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About Chase Value
Chase Value is one of Pakistan's pioneering wholesale-price department store chains, offering value-for-money fashion, footwear, cosmetics, and home accessories.
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