Account Manager I
About the Role
Join Careem Pakistan as a Account Manager I. Help scale the Everything App across Pakistan, driving digital transportation, food delivery, and fin-tech payment services.
Key Responsibilities
- Portfolio Ownership & Daily Resolution: Act as the single point of contact for restaurant partners, managing day-to-day operational issues, merchant queries, and driving high Partner NPS.
- Revenue & Order Growth: Drive order volume and revenue growth for both food delivery and DineOut segments across your assigned portfolio.
- Monetization & Marketing Campaigns: Negotiate and manage Partner Visibility (PV) discounts, promotional funding, and ad revenue through Cost-Per-Click (CPC) campaigns and top-banner placements.
- Operational & Compliance Management: Monitor and improve core operational KPIs, including Wait Time Ratio (WTR), cancellation rates, outlet availability, and item-level stock compliance.
- Menu & Content Optimization: Optimize merchant store pages by actively managing pricing structures, high-quality images, accurate descriptions, and menu layouts to boost conversion rates.
- Cross-Functional Alignment: Collaborate closely with Sales, Marketing, Operations, Supply, and Finance to execute joint growth strategies and resolve account-level blockers
Qualifications & Skills
Basic Requirements
- At least 2+ years experience in sales or account management; achieving weekly/monthly targets consistently.
- Education to degree level; minimum Bachelor’s Degree.
- Proficiency in Microsoft office, Excel and similar software tools.
- The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.
- Experience in account management with a proven track record in direct and channel sales, especially in closing deals.
- Experience in the food & beverage industry.
- Highly motivated with a “hunting spirit” to develop new opportunities and grow business in multiple technology dimensions within the Food/Service Providers space.
Preferred Qualifications
- Experience working in rapid-growth tech, ridesharing, or digital marketplace platforms.
How to Apply
Applying with JobAsaan takes less than a minute with zero manual form filling.
One-Click Asaan Apply
Click the "Asaan Apply" button. JobAsaan instantly prepares your profile and tailors your resume specifically for Careem's requirements.
Review & Instant Confirmation
Preview your tailored resume and customized cover letter. Nothing is ever submitted without your review and approval.
Direct Portal Submission & Tracking
Your application is submitted directly to Careem's hiring team. You receive real-time status updates and interview notifications.
About Careem
Careem is the everyday Super App for the greater Middle East and Pakistan, simplifying lives and building an inspiring organization.
100% Free · Nothing is sent without your approval