Customer Relations Officer & Operations Staff
About the Role
The Board of Management Quaid-e-Azam Industrial Estate (BOM-QIE), operating under PIEDMC and the Government of Punjab, invites applications from motivated professionals for Customer Relations Officer and support staff roles. The position focuses on client coordination, estate management relations, and facilitating industrial occupants.
Key Responsibilities
- Act as the primary focal point for industrial plot occupants, addressing inquiries, service requests, and utility complaints promptly.
- Liaise between estate administration, PIEDMC management, and external service providers to streamline estate operations.
- Maintain updated industrial records, documentation, tenancy files, and regulatory compliance logs.
- Coordinate administrative and municipal services including security, sanitation, and infrastructure upkeep within the industrial estate.
- Prepare monthly reports on stakeholder feedback, dispute resolutions, and operational performance metrics.
Qualifications & Skills
Basic Requirements
- Graduation or Master's degree in Public Administration, Business Administration, or relevant discipline from an HEC-recognized university.
- Minimum 6 years of proven professional experience in customer relations, public dealing, or corporate operations.
- Excellent written and verbal communication abilities with strong conflict resolution and interpersonal skills.
- Proficiency in Microsoft Office Suite, database records, and modern workplace communication tools.
Preferred Qualifications
- Prior experience working with industrial estates, municipal authorities, or public sector development corporations.
- Familiarity with Punjab provincial corporate laws and PIEDMC estate regulations.
How to Apply
Official application process and instructions for Board of Management Quaid-e-Azam Industrial Estate.
Download the official Job Application Form from the BOM-QIE website (www.qie.com.pk).
Attach attested copies of educational certificates, CNIC, domicile, experience letters, and recent passport-sized photographs.
Submit the completed application dossier via courier or by hand to the BOM-QIE Head Office in Quaid-e-Azam Industrial Estate, Kot Lakhpat, Lahore.
Ensure all applications arrive on or before the closing date of November 16, 2026.
About Board of Management Quaid-e-Azam Industrial Estate
Board of Management Quaid-e-Azam Industrial Estate (BOM-QIE) operates under PIEDMC, Government of Punjab, overseeing infrastructure, civic amenities, and industrial growth in Lahore's premier industrial cluster.
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