Director Aftercare And Expansion
About the Role
The Global Investment & Gateway of Punjab Wing, Services & General Administration Department is hiring a Director Aftercare and Expansion in Lahore on a contract basis. The role leads investor aftercare, expansion and reinvestment work for the Global Investment & Gateway of Punjab project. Applications close on 28 Sep…
Key Responsibilities
- Conduct annual strategic account reviews for all major investors, analysing operational performance against other jurisdictions, identifying expansion potential and developing customised reinvestment value propositions modelled on a client development approach.
- Establish and operate an investor grievance resolution mechanism with defined service levels of a 24-hour initial response and a 5-business-day resolution plan, coordinating with relevant provincial departments to resolve operational bottlenecks.
- Establish a formal investor engagement platform comprising quarterly roundtables, sector working groups and an annual appreciation event, providing GIGP with a structured dialogue forum and building community among operating investors.
Qualifications & Skills
Basic Requirements
- Preference will be given to candidates who hold a degree from a globally recognized institution.
- The age limit for the position is 40 to 55 years.
- Domicile is required for this position.
- Identify and pursue reinvestment and expansion opportunities proactively, using industry intelligence and global trend analysis to anticipate which investors are candidates for capacity expansion, new product lines, regional headquarters or R&D establishment in Punjab.
- Build and manage a local supplier linkage programme that connects foreign investors with qualified Punjab-based suppliers to strengthen supply-chain integration, increase local content and deepen the province's economic footprint.
- Design and administer periodic investor satisfaction surveys measuring Net Promoter Score and operational satisfaction across utilities, workforce, regulatory environment and infrastructure, benchmarked against prior periods.
- Develop and track post-investment KPIs covering employment, capital expenditure, export volumes, local procurement and technology transfer, and provide the Performance Monitoring Wing with data for GIGP's aggregate impact reporting.
- A Master's degree in Business Administration (MBA), Economics, Development, Engineering, International Business or Public Policy from an HEC-recognized institution is required.
Preferred Qualifications
- Functional Sector: Administration & Office Jobs
How to Apply
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About Global Investment & Gateway of Punjab Wing, Services & General Administration Department
Global Investment & Gateway of Punjab Wing, Services & General Administration Department is a leading public sector organization / government department in Pakistan, operating in Lahore. It invites applications from eligible professionals for active vacancies across Pakistan.
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