Service Manager (Automotive & EV Workshop)
About the Role
Hyundai Airport is hiring a seasoned Service Manager in Lahore to head automotive workshop operations, manage technician teams, oversee warranty processing, and deliver superior customer service across ICE and Electric Vehicles (EV).
Key Responsibilities
- Manage end-to-end dealership aftersales service operations, workshop productivity, bay utilization, and technician KPIs.
- Supervise diagnostic troubleshooting, mechanical repairs, body shop paint jobs, and warranty claim reconciliations.
- Implement high-voltage safety protocols, diagnostic software updates, and maintenance procedures for Electric Vehicles (EV).
- Resolve customer escalations, drive Customer Satisfaction Index (CSI) scores, and coordinate spare parts availability.
Qualifications & Skills
Basic Requirements
- Bachelor's degree or DAE in Automotive Technology, Mechanical Engineering, or related technical field.
- Minimum 10 years of automotive service and workshop management experience with leading 3S authorized dealerships.
- Comprehensive technical knowledge of modern automotive systems, computerized scanning tools, and EV high-voltage systems.
- Proven leadership skills, customer conflict resolution, and revenue-driven workshop management acumen.
Preferred Qualifications
- Certified Master Technician or OEM Service Manager certification from Hyundai, Toyota, or Honda.
How to Apply
Send your application directly to Hyundai Airport (Hyundai Nishat Motors)'s official recruitment email.
Email your CV to hello@hyundaiairport.com or send via WhatsApp to +92 311 1111991.
Mention 'Service Manager - Lahore' in your application message.
Shortlisted candidates will be invited for executive interviews.
About Hyundai Airport (Hyundai Nishat Motors)
Hyundai Airport is an authorized state-of-the-art 3S dealership under Hyundai Nishat Motor (Pvt) Ltd, providing world-class automotive sales, genuine parts, and aftersales service.
ChatGPT aur generic AI templates ko ATS filters foran reject kar detay hain. Humari HR team Hyundai Airport (Hyundai Nishat Motors) k criteria k mutabiq tailored ATS CV tayyar kray gi.